Last Modified Nov 04, 2019 By customer service
Last Modified Oct 26, 2019 By Alex
Last Modified Jul 19, 2018 By Pegah
Thank you This dress is perfect and it would be my first choice between all dresses that I tried before(in bridal shops), and cheaper, if you send me the real picture of this dress or the picture of someone who tried it(not a model) I would be grateful. it would be appreciated if you answer as soon as possible. thank you laurenbridal for giving hope to me.
1 of 0 people found the following review helpfulComments (1)
Last Modified May 16, 2016 By aksileiny
Thank you so much for my amazing Wedding dress！My dress was customized, so it fitted me in perfect way. The price was amazing. I received so many compliments. My guests thought my dress must've cost me thousands!! Have recommended laurenbridal to all my friends and family!
1 of 0 people found the following review helpfulComments (2)
- Q: Can I return the dress if I don't like it?
A: laurenbridal accept the returning dress on special conditions:If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A: Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
- Q: What can you do if you received the broken or damaged package?
A: Before you sign for the package, please kindly check the package firstly. If there is any broken or damaged problem about the package, please kindly refused to sign for it. You can make claim to express company to get compensation. Thanks.
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