Last Modified May 28, 2018 By Lucy
Last Modified Feb 09, 2019 By Judi
I ordered a au 20 and it was so tiny they said that different countries have different sizes I thought that the size chart was universal they will not take back outfit or refund my money just wanted me to buy another outfit fit no help or assistance just to bad so please don't shop here
0 of 0 people found the following review helpfulComments (1)
Last Modified Apr 18, 2018 By Charlene
Last Modified Dec 18, 2015 By Nina Waddington
Last Modified Oct 16, 2015 By henry ciszek
Very stunning jacket. beautifully made and good fabric. Was very impressed with laurenbridal that there are very good quality items. very happy with my purchase and will definatly use this site again :)
0 of 0 people found the following review helpfulComments (0)
- Q: Can I return the dress if I don't like it?
A: laurenbridal accept the returning dress on special conditions:If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A: Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
- Q: What can you do if you received the broken or damaged package?
A: Before you sign for the package, please kindly check the package firstly. If there is any broken or damaged problem about the package, please kindly refused to sign for it. You can make claim to express company to get compensation. Thanks.
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