Last Modified Aug 10, 2018 By Elicia
I was super nervous about what this dress would look like when I got it in, but it was damn near exactly like the picture. The only minimal difference was how the shoulder strap was made. In the picture, the material seems to end just over the shoulder, but the actual dress I got had a full shoulder strap, still very gorgeous!! So really no complaints. It was packaged in a very nice bridal bad and turned inside out as to not damage any of the fragile material. The quality is amazing!! I am super happy with this dress and highly recommend it. It looks damn near exactly like the picture. Thank you LaurenBridal for making my dreams come true at such an affordable price.
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Last Modified Jan 02, 2018 By Mishelle
- Q: Can I return the dress if I don't like it?
A: laurenbridal accept the returning dress on special conditions:If you don't like the size, color or quality of the dress you received, you may return it according to our Return & Exchange Policy. Please refer to Return & Exchange Policy for the detail attentions and steps to return your dress if needed.
If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please DO choose the right style you want before ordering.
- Q: I am confused, what size wedding gown should I order?
A: Wedding gowns run smaller than normal clothing sizes. Please see our Size Chart for more details or you can also custom the dresses for yourself.
- Q: Is my purchase secure over the Internet?
A: Your purchase could not be more secure with us. All your sensitive information is transmitted with 128 bit encryption directly through Google to your credit card company. No one ever sees your credit card information. Our employees receive your name, items on your order and shipping address ONLY. You have a better chance of having some one else having your credit card number going to a store than typing it directly on your computer.
- Q: Do you ship to my country?
A: Yes, we accept international orders and can ship to most of the countries. However, please note that it's your own responsibility to learn the custom policy and the import tax situation in your own country.
- Q: I'm in a real hurry, how do I get my dress faster?
A: Many dress orders can be placed using a Rush Order. You can also choose our Express Shipping service which will save delivery time.
- Q: What can you do if you received the broken or damaged package?
A: Before you sign for the package, please kindly check the package firstly. If there is any broken or damaged problem about the package, please kindly refused to sign for it. You can make claim to express company to get compensation. Thanks.
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